Frequently asked questions
Find answers to common questions about our products and services
We ship from our fulfilment partners in Asia. Delivery to Australia typically takes 7β14 business days. You'll receive a tracking number via email once your order has been dispatched.
As soon as your order ships, you'll get a confirmation email with your tracking number so you can follow your parcel every step of the way.
No stress β just email us with a photo of the issue within 30 days of receiving your order and we'll send a replacement or issue a full refund. No return required.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
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